Terms and Conditions

By visiting www.snsliving.in, placing an order or submitting a design enquiry, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use this website.

1. Eligibility and Acceptance

By using this website, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract under Indian law. If you create an account, submit any material or use any of our services, you may be asked to expressly agree to these Terms & Conditions.

Our website uses cookies and basic analytics to improve performance and user experience and by using the site you consent to such use in line with our Privacy Policy. You should review the Privacy Policy separately to understand how your data is collected and processed.

2. Acceptable Use

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of restrict or inhibit anyone else’s use and enjoyment of the site. You must not:

• Use the website in any way that may damage, disable or impair its performance, availability or accessibility. 
• Use the website in connection with any unlawful, fraudulent or harmful activity or transmit any malicious code such as viruses, worms, Trojan horses or spyware. 
• Conduct automated data collection (including scraping, data mining or harvesting) without our prior written consent, except for standard search engine indexing. 
• Use data from this website for unauthorised direct marketing such as bulk email, SMS or telemarketing. 

You must ensure that all information you provide via the site is true, accurate, current and not misleading.

3. User Accounts

Certain features may require account creation; you are responsible for maintaining the confidentiality of your login details and for all activity under your account. SNS Living Co. may suspend, edit or cancel your account at its sole discretion without prior notice if misuse or violation is suspected. You may request account closure using the contact details provided on the website.

4. Product and Service Information

Product photos, descriptions and prices are provided as accurately as possible but colours, finishes and dimensions may vary slightly, especially for handcrafted or made-to-order pieces. Availability, prices and offers are subject to change at any time but confirmed and paid orders will not be affected retroactively.

For project-based architecture and interior design services, the detailed scope of work, timelines, fees and responsibilities will be defined in a separate written agreement with the client. Orders for products are considered accepted only after successful payment and explicit confirmation from SNS Living Co., and applicable shipping charges, timelines and serviceable locations will be shown at checkout.

5. Intellectual Property

All content on this website, including text, graphics, images, logos, layouts and software is owned or licensed by SNS Living Co. and protected under applicable intellectual property laws. You may not copy, reproduce, distribute, modify or use any content without our prior written permission.

6. Third-Party Links

The website may contain links to external websites operated by third parties. SNS Living Co. does not control and is not responsible for the content, privacy policies or practices of these websites. Accessing third-party links is at your own risk and you should review their terms and policies independently.

7. Orders, Returns and Cancellations

Returns, exchanges, cancellations and refunds are governed by our separate Return, Refund and Cancellation Policy available on the website. Custom or made to order pieces, personalised items and certain discounted products may not be eligible for return or refund as specified in that policy.

Orders may be cancelled before dispatch or production, subject to the terms mentioned in the Return, Refund and Cancellation Policy and any approved cancellation refunds may be processed after deducting applicable payment gateway or processing charges.

8. Limitation of Liability

To the extent permitted by law, SNS Living Co. will not be liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, the website, including loss of profits, data or goodwill. This limitation applies even if SNS Living Co. has been advised of the possibility of such damages.

9. Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis without any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. SNS Living Co. does not warrant that the site will be uninterrupted, error-free, secure or free from viruses or other harmful components.

10. Indemnity

You agree to indemnify and hold harmless SNS Living Co., its directors, employees and agents from any claims, losses, damages, liabilities, costs or expenses (including reasonable legal fees) arising out of your use of the website or your breach of these Terms & Conditions.

11. Changes to These Terms

SNS Living Co. reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes become effective once posted on this page and continued use of the website after such changes constitutes your acceptance of the revised terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India, and any disputes will fall under the jurisdiction of the courts in Noida, Uttar Pradesh.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact:

• Email: reachout@snsliving.in
• Phone: +91 92205 53403
• Address: SNS Living Co., Sec-141, Noida, Uttar Pradesh, India